CDPrintExpress is not responsible for defect or error in the content
of masters CD?s/DVD?s. The customer must check their master for any error prior to
submission for duplication/replication CDPrintExpress.
Any non standard disc produced by CDPrintExpress, that does not
comply with standard disc specifications (Mini round, shaped,
business cards, etc.) are not guaranteed to be compatible with all
CDPrintExpress will not be liable for any incidental, direct,
indirect, reliance or consequential damages however caused,
regardless of character. If any product is found to be defective,
it's the customer responsibility to notify CDPrintExpress in writing
within 30 days of receiving the order. CDPrintExpress limits it's
liability to refund, correct or redo the job at our sole discretion.
All duplication orders that contain intellectual property content
(writing, art work, music, etc.), before they can be started, must
have a signed intellectual property rights forms in our offices.
Please download this form our site. Complete the form and send
it with your master. Piracy is illegal and we will not perform
unlawful acts. CDPrintExpress will not be responsible for customer
masters or art files. We suggest that all master discs and art files
be backed up before shipping. CDPrintExpress reserves the right to
refuse any order.
Return, Refund, Cancellation
If an order needs to be canceled or changed, a written notice must be
received to stop the order or make changes in the order and receipt
of the notice must be confirmed. Once the order is processed there is
a minimum charge of 25% of the order amount plus the actual cost of
services, materials and fees incurred. All costs incurred up to this
point are the sole responsibility of the customer. If the order has
been delivered the disks must be returned before a refund can be made.
Orders can only be shipped to legitimate street addresses. Orders
can only be shipped to P>O> Box addresses via the USPS.
Orders cannot be shipped to countries where such shipment would be
illegal by laws of the United States of America.
CDPrintExpress ships by a USPS, common carrier or by any other means
requested by the customer. Once the order is shipped, CDPrintExpress
will not be responsible for any shipping delays.